One Park West

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Welcome to One Park West

Communal Energy Partners provide you with:

1. A heat and hot water billing service

If you have any issues with your meter or your bill, please call CEP Customer Service Team on 0330 088 3607.

If you have any other issues, e.g. loss of heat, please contact your Development Management Team on christian.davies@oneparkwest.info

If you'd like to pay your bill via BACS please use the following details:

Sort Code: 20-51-43

Account No: 73020193

How can we help you? (FAQ)

What does everything on my bill mean?

CEP will send you a monthly bill to charge you for your actual consumption of heat and hot water. You can view and download an explanation of your bill by clicking on the following link.

Where is my meter located?

The majority of meters were fitted inside the Heat Interface Unit (HIU) cover but a few apartments had the meter fitted to the pipework just outside of the HIU. Please seek assistance before removing the HIU cover as it is quite heavy and the edges may be sharp.

How do I read my meter?

The majority of meters will be read remotely or by your on-site team, so there should rarely be a need for you to take a reading. If you do need to take a reading please follow the link below.