Engineering

Communal Energy Partners offer several types of payment services:

Variable direct debit – You can set this up over the telephone. Please call SW Energy’s Customer Service Team on 0330 088 3607.

BACS– you can make a direct payment through your online bank account to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Cash Payment – you can also make cash payments at any Barclays Bank to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Telephone - To make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on
0330 088 3607.

Online - Via our secure online Payment Portal

Communal Energy Partners offer several types of payment services:

Variable direct debit – You can set this up over the telephone. Please call SW Energy’s Customer Service Team on 0330 088 3607.

BACS– you can make a direct payment through your online bank account to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Cash Payment – you can also make cash payments at any Barclays Bank to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Telephone - To make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on
0330 088 3607.

Online - Via our secure online Payment Portal

Communal Energy Partners offer several types of payment services:

Variable direct debit – You can set this up over the telephone. Please call SW Energy’s Customer Service Team on 0330 088 3607.

BACS– you can make a direct payment through your online bank account to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Cash Payment – you can also make cash payments at any Barclays Bank to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Telephone - To make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on
0330 088 3607.

Online - Via our secure online Payment Portal

Communal Energy Partners offer several types of payment services:

Variable direct debit – You can set this up over the telephone. Please call SW Energy’s Customer Service Team on 0330 088 3607.

BACS– you can make a direct payment through your online bank account to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Cash Payment – you can also make cash payments at any Barclays Bank to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Telephone - To make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on
0330 088 3607.

Online - Via our secure online Payment Portal

Communal Energy Partners offer several types of payment services:

Variable direct debit – You can set this up over the telephone. Please call SW Energy’s Customer Service Team on 0330 088 3607.

BACS– you can make a direct payment through your online bank account to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Cash Payment – you can also make cash payments at any Barclays Bank to SW Energy Ltd. Each development has its own dedicated service number. To ensure your payment reaches the correct account please refer to the payment instructions on the Find Your Development page for your property. Please remember to enter your unique customer reference when making a payment which you can find on the top right-hand side of your bill. Please note payments made using this method may take 3 working days to be allocated to your account.

Telephone - To make payment by debit or credit card by telephone, please contact SW Energy’s Customer Service Team on
0330 088 3607.

Online - Via our secure online Payment Portal

Yes.

We operate, service, repair and replace all elements of heat networks from gas boosters to combustion plant to control systems to distribution plant to heat interface units to meters.

This helps provide simplicity and continuity of service to clients and customers.

90% of all planned and reactive works are delivered by our in-house engineering team.

We work alongside a number of trusted service partners for works on specialist and closed-protocol systems such as BMS, CHPs and PVs.

Yes.

Our engineers hold a range of formal qualifications in different engineering disciplines.

Our ongoing training and CPD programme also ensures that they remain up-to-date with new products and industry best practice.

CEP also hold a number of company accreditations and professional memberships including Safe Contractor, UKDEA and ADE.

We are happy to work with any standard specification but typically we will compile a bespoke regime which considers the condition, age and operation of the assets as well as limiting risks for any loss or services or unnecessary Client expenditure.

Our objective is always to ensure that all core and statutory activities are covered and that the assets or fully operational but while avoiding unnecessary cost to the Client and customers.

Yes.

CapEx plans are a key tool in order to manage the lifecycle of the assets and systems as well as provide transparent costs for client budgeting purposes.

Yes.

We have robust communications, bookings and GDPR procedures in place such that we can liaise directly with residents and leaseholders in order to make access arrangements at convenient times.

Routine reporting is provided to the Client to provide visibility on access and works status.

Yes. We can also maintain a range of other mechanical and electrical systems including boosted cold-water plant, generators, chillers, air-handling and photovoltaic systems.

This allows clients to consolidate the number of service partners working on the scheme and benefit from the associated economies.