1. A heat and hot water billing service
If you have any issues with your bill, please call CEP Customer Service Team on 0330 088 3607.
If your HIU needs servicing (recommended annually), please contact your leasholder or Managing Agent. They may appoint us, or another provider to complete the service.
If you have any other issues, e.g. loss of heat or meter problems, please contact your Development Manager.
If you'd like to pay your bill via BACS please use the following details:
20-51-43
90255947
CEP will send you a monthly bill to charge you for your actual consumption of heat and hot water. You can view and download an explanation of your bill by clicking on the following link.
Read moreYour heat and hot water meter is located in the riser outside of your apartment, you will not be able to directly access your meter. If you would like to know more about your meter readings, please contact your development manager
Read moreCommunal Energy Partners offer several types of payment services: Variable direct debit / BACS / Cash Payment / Telephone and our Online Portal. More details can be found by following the link below.
Read more© 2021 SW Energy Ltd t/a Communal Energy Partners Company Number
07503995